Valley View Medical Center Call Center Representative-Columbus Clinic in Columbus, Georgia

Serve as a liaison between the patient/guarantor and St. Francis Hospital to answer questions, provide information, and resolve customer issues (i.e., patient charges, balance inquiries, payment arrangements, and financial assistance).

Minimum Education:

High school diploma or equivalent required Associate’s degree preferred

Required Skills:

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Minimum Work Experience:

Two (2) years of customer service experience, answering inquiries and providing resolutions.

Job: *Physician Services

Organization: *St. Francis Columbus Clinic

Title: Call Center Representative-Columbus Clinic

Location: Georgia-Columbus

Requisition ID: 7473-3658