Valley View Medical Center Call Center Representative-Columbus Clinic in Columbus, Georgia
Serve as a liaison between the patient/guarantor and St. Francis Hospital to answer questions, provide information, and resolve customer issues (i.e., patient charges, balance inquiries, payment arrangements, and financial assistance).
High school diploma or equivalent required Associate’s degree preferred
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Minimum Work Experience:
Two (2) years of customer service experience, answering inquiries and providing resolutions.
Job: *Physician Services
Organization: *St. Francis Columbus Clinic
Title: Call Center Representative-Columbus Clinic
Requisition ID: 7473-3660